Monday, April 3, 2017

Human Computer Interaction - Subject: Cooper & Reimann (2007): Scenarios and Requirements

After reading Cooper and Reimann's (2007) chapter on scenarios for design (CooperReimann_Chap6Scenarios_AboutFace3-Text.pdfView in a new window), please provide a thoughtful response to the following challenge:
  • Given what you read about the purpose and goals of writing scenarios, revise steps 1-3 of the context scenario (p. 12 in the PDF) into a key path scenario. The key path scenario adds data and functional elements to the story. It defines HOW the user will accomplish the key actions in the story. You can make up the requirements of the system as needed, but be prepared to explain your choices if we discuss your key path scenario next week. (I realize that the chapter did not tell you how to write the key path scenario. Therefore, you will have to make inferences based on what you read and attempt to apply your knowledge. Yes, this is intentional!)

Augmented Reality Telephonic Interface Key Path Scenario:  Vivien Strong, real-estate agent
1.  While getting up in the morning, Vivien uses the heads-up display of her augmented smart visor interface to scroll through her Gmail inbox.  The 5G connection (super low latency) allows human-unnoticeable delays and gaze-recognition software tracks her pupillary movement, easily scrolling from one message preview to the next - occasionally opening a desired message as she rests her gaze momentarily.  The interface of the inbox overlays the entire surface of the refrigerator as she selects sandwich makings with her hands and the anticipated email with gaze-recognition, simultaneously.  
2.  Vivien opens an email from her newest client, Frank, who has viewed 360 Virtual Reality (VR) content of the home on her virtual listings page.  Frank would like to now take a look at the actual home, offline, albeit with Augmented Reality (AR) overlays of his current furnishings and home decor.  Using her individually-calibrated, speech-recognition Google assistant, Vivien requests a call to Frank, which her virtual assistant (VA) pleasantly grants and begins dialing, listing Franks status at work as "Busy, but looking forward to your call, Vivien (smiley face)".
3.  While she chats with Frank, gaze-recognition allows her to scroll through her schedule interface, holographically overlaying the living room to her left so that she is able to quickly wrap up the sandwich, carrots, milk, and cookies for her daughter Alice.  She discusses her delight in the lovely location - holographically projected onto the dining table in photorealistic detail, capable of zooming in & out with pinch and spread gestures registering in the smart visor's motion sensors.  She makes a swipe gesture to push automatically linked Google maps directions into Franks email reply and taps her finger in the air to send it.  Vivien's VA marks the time of her afternoon appointment, composes a preset virtual business card from her templates and forwards it to Frank.  She sighs happily, "God bless artificial intelligence!"

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